Program servicing

Professional. Timely. Convenient. API Leisure & Lifestyle Employee Benefits Programs provide you with a tailored solution, allowing you to focus on your strategic objectives.

To ensure program success, your API Employee Benefits Program provides you with the following service to support our extensive product and communication range:

Dedicated Account Manager Key point of contact managing the relationship between API Leisure & Lifestyle and your employees Responsible for designing and implementing tailored communications to maximise your organisation value from the program. These plans will be developed with an understanding of your human resource and organisational objectives. Regular usage reporting Your Account Manager will monitor your program usage and provide you with regular detailed reporting on the usage of selected products and services nationally.

Customer service team Employees can access their extensive range of benefits through their branded website. Alternatively our customer service consultants can assist your employees with any of their enquiries. With offices in every state, we can service your most valuable asset, wherever they are. Onsite servicing As an optional additional service, you can take advantage of onsite servicing. API Leisure & Lifestyle's customer service consultants will visit your work sites providing your employees with convenient access to products, services and information on your program.