CSC
"This program has been well received by our employees, while contributing to our cultural objectives.

The API program offers an extensive range of lifestyle and financial services providing something for everyone.

API's flexibility in offering additional value-add services is also a great advantage. In conjunction with API we have developed an on-line Reward & Recognition program that allows employees to select their chosen gift via the API website and then API arranges delivery. Coordination of the staff Christmas party and on-line ordering of Service Awards are other areas where partnering with API has been of great benefit.

With API Leisure & Lifestyle being a national program, we can also be assured that all our employees across Australia are receiving the same information, all branded with the CSC logo."

Trish Butler
Vice President Human Resources
CSC Australia Pty Ltd

Cuscal
"Cuscal is the leading provider of wholesale and transactional banking services to specialist retail financial institutions with 300 employees.

In early 2006, we undertook a review of our employee benefits program and began looking for a provider who could offer a program for our employees that would offer "something for everyone". Following a review of various providers, we chose to partner with API because of the broad range of benefits and services they could offer to our employees and their families.

In late 2006, we launched the API program to our employees under the branded program "Your Lifestyle". The launch day created a lot of interest and we introduced the program through a series of briefing sessions that were run on site by API. Since introducing the program, we have worked with API on a number of different promotional activities including an employee benefits expo, on site sales and various promotions through our internal employee communications channels.

From the comprehensive reporting from API, we can see that our employees use all of the offerings of the program, with the most popular being shopping vouchers, home shopping and the movie/theatre/sport/concert tickets.

Since implementing that API program, we have been excited to see that take up of services continues to grow. We are proud of the success of our program and very appreciative of the ongoing support and commitment from the entire team at API."

Russell Khan
People Management Consultant
Strategy, People & Performance
Cuscal Limited

BNP Paribas
"BNP Paribas introduced the API Employee Benefit Program in June 2005. We selected the Program because it offered a wide range of benefits to our employees, at a reasonable cost, and with minimal administration needed on our part.

API assisted us with the launch of the Program by running information sessions for staff. The communication of the Program is very good - there are regular updates for staff via Lifestyle OnLine, special offers, on-site visits, and the Lifestyle magazine. We also provide details of the Program in our new employee orientation sessions.

We receive regular reports from API to confirm that staff are taking advantage of the Program - the reports indicate our staff go into the API website regularly, with the most popular sections being online shopping, home shopping, travel and entertainment sections. We have found API to be a very good provider - they are reliable and efficient, and they are responsive to the needs of their clients."

Claire Greaves
Head of Human Resources
BNP Paribas

Thomson Reuters
"In our engagement survey employees made it very clear that they wanted more in terms of personal benefits from their workplace. We researched the market, selected API as our provider and introduced the program in 2007.

The program proved very popular with employees from day one and enthusiasm has not waned since. We now have an on‐site shop each month as well as posters, email advertising, special offers and internet access. API provides discounts across a range of lifestyle products and is beneficial for not only our employees but also for their families, with the most popular products being discounted gift cards, movie tickets and cheap travel.

The Reuters brand is on all API communications which shows that this is a company initiative for our employees and something we feel is very important to provide for them. Feedback so far has been fantastic."

Riaz Ajam
Human Resources Manager
Thomson Reuters

Novartis
"Novartis launched the API Leisure & Lifestyle program in 2008. It was on our employees' wish list for more than 12 months prior and API showed a lot of patience and provided the right material and support to get the program up and running.

Employee engagement is extremely important at Novartis. After being on HEWITT BEST EMPLOYER list in mid 2008, it was essential for us to continue the momentum; the API program was a great addition which helped us in building employee engagement and uplifting morale. Our API roll out was fun, the live presentation and communication materials added value and the consultants were positive & supportive. Our business received great recognition and delivered a message to employees that we care for our people.

The way we look at the API program is that it helps our employees save money and adds value to their families, improving everyone's work-life balance. Consistent and attractively designed communication and constant new benefits makes the API program interesting. In 2009 we achieved great employee retention rates and closed at under 12%, we are sure API had its role in achieving this.

In addition, the Account Managers are very responsive and provide great assistance in reporting and how we track with the benefits usage."

Makarand Tare
Head of Organisation Performance,
OTC ANZ/AMEA
Novartis Consumer Health